- Conventions & Banqueting
- Conferences & Exhibitions
- Meetings & Training
- Private Dining & Banqueting
- Capacities & Dimensions
- Delegate Packages
- Event Support
See how our new product, Eureka by Novotel, can help you get the most out of your meeting.
Helping event organisers & attendees recover their VAT. Give us a call, with our "no refund-no fee" policy there is nothing to lose.
Event Support
We take personal and professional responsibility for the total success of your event. In each key service area a dedicated manager heads an experienced team to ensure you and your delegates are as happy and productive as possible.
Service Extraordinaire
In 2002, Novotel London West designed and launched a unique Customer Service Program called "Service Extraordinaire"™.
The objective of the Program was to ensure our staff understand your needs - even anticipate them. They will notice if the smallest detail is wrong, and act. They will apply impeccable standards to everything and everyone around them. They take it as a very personal responsibility to make sure you are delighted.
In each key service area – exhibitions, conferences, banqueting, meetings and accommodation – a dedicated manager is assisted by an experienced team to deliver 'Service Extraordinaire'™, leaving you free to focus on your business, guests or delegates without distraction or concern.
