The most helpful and friendliest of staff, second to none. All the staff at this hotel were the most friendliest & the most helpful that I have ever encountered. The menu was more than adequate. Breakfast and all food options was more than sufficient and as equally efficiently run to perfection and we have stayed at a lot of boutique and 5 star hotels that could not match the staff here at the Novotel. The rooms were clean, comfortable and not to mention a few minutes walk from the station and Hammersmith Apollo. Definitely will be returning.

May 2017