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Novotel Lnodon West

Event Testimonials

We are dedicated to ensuring our guests enjoy the best possible experience, but don't just take our word for it, read below to see what our guests have to say about their experience at Novotel London West.

I write to send many thanks to you and your team for what was the best Passion4Hospitality to date. The service that we received from the events team was excellent. The catering was delicious, fresh and replenished seamlessly throughout the day and lunchtime. We have had some excellent feedback from students, lecturers and our Institute Members and Fellows alike regarding the venue and the smooth operation of the event itself.

The Institute of Hospitality 2016

Just a brief note to thank you and your team for supporting the Master lnnholders Aspiring Leaders Diploma cohort so marvellously Monday and Tuesday of this week. Everyone arrived promptly, studiously completed the professional management block of the course and still found time to enjoy their stay at your wonderful hotel. Perhaps you would be kind enough to pass my appreciation to all your team members involved in supporting the event and everyone else who provided such a great couple of days, including your team of chefs, bar and waiting colleagues for providing such an excellent dinner and cocktail demonstration beforehand. Once again, thank you for your support and I look forward to seeing you again soon.

The Master lnnholders May 2017

I just wanted to drop you a short note saying a huge THANK YOU for the wonderful support you have provided to our TestEd'17 event that was held in your venue on 15-16 May. The communication and cooperation with you has been really smooth from the very beginning until the very last minute, which made it so smooth and easy for us! Every member of the team was informed about the very little details we required which shows internal communication within your team is working really well.

Event - June 2017

“We are running quite a number of events in various locations, however the passion we could feel and attention to details we experienced with you were quite outstanding.”

Event - May 2017

Thank you very much for the smooth preparation and delivery of our event, it's been really a pleasure to be working with you! We hope to see you in the near future again....

Event - May 2017

Dear Mr. Sloan, I have had the pleasure of staying at the Novotel London West many times over the last ten years. I come back time and again because it is a wonderful hotel. For me, what makes it a great hotel is not just location, room size, and cleanliness but the staff as well. I have posted my thoughts and experiences of my visits on Trip Advisor and did so after my stay in January. I am writing to you because there are times when things are so good, nearly perfect, that it requires more than a simple electronic posting of an outstanding review. My stay in January was one of those times. Thank you! This was the best stay at the Novotel London West yet. The staff has always been professional, gracious, and helpful; however, during my visit in January they were beyond their usual high standards and I really, really appreciated it. Please pass on my thanks and gratitude to the entire staff - front desk, bar, housekeeping, and all of the others who work behind the scenes. I hope to make many more visits over the coming years.

Feb 2017

An excellent hotel in every sense - definitely coming back! I stayed over on the Thursday night and ate a delicious meal in the bar area - freshly battered fish and chips. A great night's sleep followed, and the early breakfast was exactly what I wanted. I was then delivering a training course, and the facilities, catering and, especially, staff were exceptional. All-in-all, it was a great stay, and I will certainly be back.

June 2016

The most helpful and friendliest of staff, second to none. All the staff at this hotel were the most friendliest & the most helpful that I have ever encountered. The menu was more than adequate. Breakfast and all food options was more than sufficient and as equally efficiently run to perfection and we have stayed at a lot of boutique and 5 star hotels that could not match the staff here at the Novotel. The rooms were clean, comfortable and not to mention a few minutes walk from the station and Hammersmith Apollo. Definitely will be returning.

May 2017

Dear Mr Sloan, Thanks a lot for your message and the chocolate box I found on my bed. Excellent service this week. Congratulate your team. See you in 10 days.

Feb 2017

Trip Advisor HBAA London and Partners Acting Here

Novotel London West

1 Shortlands, Hammersmith, London. W6 8DR United Kingdom

Tel: +44 (0)20 8741 1555 Fax: +44 (0)20 8741 2120 Email: H0737@accor.com

GPS. N 51° 29' 31.61'' W 0° 13' 11.13''

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